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Shipping and Returns (Product)

SHIPPING

We deliver to Australia and New Zealand with free express shipping on orders over 350 AUD. Orders are dispatched from our Australian warehouse.

1-4 business days for express delivery
2-8 business days for standard delivery
2-8 business days for New Zealand

Additional shipping information is available here.

RETURNS

We accept returns within 30 days from the date of order. To be eligible for a return, item(s) must meet the conditions of our returns policy available here.

Refunds are available on full price purchases only, reduced price items can only be returned for an exchange or store credit.

Returned items must be shipped to our Australian warehouse, customers are required to pay for their own shipping costs.

Additional returns information is available here.

TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Secure Payment
We'll capture your card details, but we won't charge you until you decide which items you want to keep.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Secure Payment
We'll capture your card details, but we won't charge you until you decide which items you want to keep.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.