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Contact Us

CUSTOMER CARE

Australia
customercare@silklaundry.com.au

International
customercare@silklaundry.com

BRIDAL & PRIVATE APPOINTMENTS

We offer in-store and virtual bridal and private styling appointments. To submit an enquiry please complete the form below.

STORES

Brisbane

(+61) 07 3054 4389

brisbane@silklaundry.com

Melbourne

(+61) 03 9087 9544

melbourne@silklaundry.com

Gold Coast

(+61) 07 5610 6001

goldcoast@silklaundry.com

Sydney

(+61) 02 9067 4248
sydney@silklaundry.com

Los Angeles

(+1) 424 256 0930

losangeles@silklaundry.com

Montréal

(514) 937 5299

montreal@silklaundry.com 

WHOLESALE & STOCKISTS

Ella de Thierry

wholesale@silklaundry.com

For more information please visit our wholesale page.

PRESS

Phoebe Carpenter
pr@silklaundry.com

CONTACT US
Complete the form below so we can direct your enquiry to the most relevant person.

TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.