FAQs

How long does it take to send my order?
Domestic shipping within Australia: All orders are sent Express via Australia Post and may take 1-3 business days to deliver dependent on your location – excludes weekends and public holidays.
International shipping: Shipping worldwide will take approximately 7 -10 days business days.

What is the delivery cost?
Domestic shipping within Australia: Flat rate $10.00
International shipping: Flat rate $30.00

Free shipping worldwide for orders over AUD $300.00

Do we send overseas?
Yes, Silk Laundry delivers worldwide! 

Returns and alterations
All items undergo professional quality control to ensure fabrics and manufacturing is of the highest standard. In case of a manufacturing fault, faulty items can be returned for a replacement/repair. For more information please visit our Shipping & Returns page.

What are the garments made of?
All garments are made of 100% silk unless stated otherwise.

What currency is used on the website?
All items are priced in Australian Dollars and include 10% GST Tax. You can also browse in USD, CAD, and NZD.

How do I take care of my silk slip?
Your silk garment can be dry cleaned or simply hand washed in cool water and left to dry. It is highly recommended not to bleach or use fabric softener when washing your silk pieces. Do not tumble dry. Lay flat to dry in shade. Avoid direct sunlight.