GUA SHA

SHIPPING

We deliver to Australia and New Zealand with free express shipping on orders over 350 AUD. Orders are dispatched from our Australian warehouse.

1-4 business days for express delivery
2-8 business days for standard delivery
2-8 business days for New Zealand

Additional shipping information is available here.

RETURNS

We accept returns within 30 days from the date of order. To be eligible for a return, item(s) must meet the conditions of our returns policy available here.

Refunds are available on full price purchases only, reduced price items can only be returned for an exchange or store credit.

Returned items must be shipped to our Australian warehouse, customers are required to pay for their own shipping costs.

Additional returns information is available here.

We accept the following payment methods: 
Visa, Mastercard, Amex, Shop Pay, Apple Pay, Google Pay and PayPal.

Buy now, pay later options available:
Afterpay and Klarna.

When selecting any third party payment options you will be directed to the merchant portal to log in. Once the transaction is complete you will be redirected back to Silk Laundry.